1. Acceptance of Terms

By accessing or using the Website and or the Systems, you agree to be bound by these Terms and the ZE Partner Terms. If you do not agree with any provision of these Terms, you must not use the Website or the Systems.

2. Description of Services

ZE Portal provides a software-as-a-service platform that allows businesses ("Subscribers") to create Client Portals for their clients ("End Users"). ZE Portal facilitates the collection of data from End Users on behalf of Subscribers. The storage, handling, sharing, and processing of End Users' data is subject to the policies and practices of the respective Subscriber.

3. End Users' Data

1. ZE Portal does not store any data submitted by End Users. The data collected through the Website is transmitted directly to and stored on the systems of the respective Subscriber. ZE Portal does not have control over how the Subscriber handles or processes the data and is not responsible for the Subscriber's privacy practices.
2. It is the responsibility of Subscribers to handle End Users' data in compliance with all applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR) as applicable.

4. Analytics Data

ZE Portal collects certain analytics data, such as IP addresses and website statistics, for the purpose of improving the Website's performance and providing a better user experience. By using the Website and/or the Systems, you consent to the collection and processing of such analytics data.

5. Intellectual Property

The Website, the Systems, and their contents, including but not limited to text, graphics, images, logos, and software, are the property of ZE Portal and are protected by intellectual property laws. You may not modify, reproduce, distribute, or create derivative works of any content from the Website without prior written consent from ZE Portals.

6. Links to Third-Party Websites

1. The Website and the Systems may contain links to third-party websites or services that are not owned or controlled by ZE Portals. ZE Portal assumes no responsibility for the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that ZE Portal shall not be liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any third-party websites.
2. ZE Portal is not responsible or liable for any content displayed on the End User's portal that has been provided by the Subscriber. This includes, but is not limited to:
1. The Subscriber's Logo Image
2. The Subscriber's Terms and Conditions URL
3. The Subscriber's Website URL
4. The Instructions and or Guidance provided by the Subscriber to the End User
5. Form URLs within the End User Portal
6. Any other content controlled by or supplied by the Subscriber to be displayed to the End User

7. Disclaimer of Warranties

The Website is provided on an "as-is" and "as available" basis. ZE Portal does not make any warranties or representations, whether express or implied, regarding the Website or the ZE Portal Zoho CRM Extension (and included functions, automations, etc), including but not limited to the accuracy, reliability, availability of the content, or functionality of the systems. ZE Portal disclaims all warranties, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

8. Limitation of Liability

To the maximum extent permitted by law, ZE Portal and its officers, directors, employees, or agents shall not be liable for any indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, resulting from:

1. your access or use of the Website or ZE Portal Zoho CRM Extension
2. your loss of access to the Website or ZE Portal Zoho CRM Extension
3. any malfunction of the Website or ZE Portal Zoho CRM Extension

By Subscribing to ZE Portals, installing the ZE Portal Zoho CRM Extension, and/or by using the Website, you understand and accept this.

9. Privacy Policy

Your use of the Website is also governed by our Privacy Policy. By using the Website and/or the Systems, you consent to the collection, storage, handling, sharing, and processing of End Users' and your data in accordance with our Privacy Policy.

10. Subscribers

1. Access to the services provided by ZE Portal is granted to Subscribers who maintain an active subscription. If a Subscriber cancels their subscription, their access to the services will be removed.
2. ZE Portal reserves the right to cancel a Subscriber's subscription if they fail to make payment according to the agreed terms and conditions.
3. ZE Portal reserves the right to cancel a Subscriber's subscription if ZE Portal deems the Subscriber or their client End Users has:
1. infringed these terms
2. committed any fraud other criminal behaviour
3. damaged or attempted to damage the reputation or systems of ZE Portals
4. Subscribers understand and agree that their use of ZE Portal systems (and the availability of the systems to their client End Users) will be removed if the Subscriber's subscription to ZE Portal is ended for any reason.
5. Subscribers Fair Use Policy
1. Subscribers are subject to a fair use policy regarding the number of portal visits per month. The fair use limit is set to 2000 portal visits per month, which should be more than sufficient for the needs of most small/medium-sized businesses.
2. Portal Visits are defined by the number of times any page containing your Portal Shortname is loaded. For example, if a user clicks on the link in the Portal Chase Email, when they load the portal, that will count as one visit. If the user refreshes the page, submits an item, logs in, or any other action on your Portal, it will count as another visit when the portal page is loaded.
3. We estimate that 2000 portal visits should be enough for an average subscriber to have 200 to 500 active portals at any one time. But your clients (End Users) may behave differently, using more of your Portal Visits allowance.
4. If a Subscriber exceeds the fair use limit of 2000 portal visits per month, they may be required to upgrade their subscription to the Enterprise Subscription, which is priced on a volume basis.

11. Limitation of Liability

To the maximum extent permitted by law, ZE Portals' liability for any claim, whether arising in contract, tort, or otherwise, shall be limited to a maximum of one month's subscription fees paid by the Subscriber.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising out of or relating to these Terms shall be exclusively submitted to the courts of England and Wales.

13. Alternate Dispute Resolution

In the event of any dispute or claim arising out of or relating to these Terms, the parties agree to attempt to resolve the dispute through alternative dispute resolution (ADR) procedures, such as mediation or arbitration, before resorting to litigation.